IT Support Technician

 a+ certification jobs

Entry-level A+ certification holders generally have an easier time finding jobs than their uncertified entry-level peers. Employers make it a point to hire workers who have A+ certification and can properly implement processes, make correct repairs to hardware and software, helping the members of an organization or group perform their jobs with the correct materials and access to help the flow of information run smoothly and efficiently.

These employers typically benefit from A+ certified employees who are able to contribute the skills and knowledge developed through their cert training to make a positive impact on their organization. Below are some of the most in-demand jobs you can get with your CompTIA A+ certification.

IT Support Technician

Median salary: $44,000
Number of job openings: 2,372

The main function of an IT support technician is to maintain an organization’s computer equipment and services through troubleshooting to detect and solve technical problems, install and update required hardware and software, and recommending computer products or equipment to improve productivity.

Technical Support Specialist

Median salary: $44,000
Number of job openings: 1,683

Providing technical support, advice, and assistance to consumers and businesses, the technical support specialist works to keep employees connected, providing assistance to consumers and businesses. Their knowledge of technical, hardware, and software systems issues and troubleshooting, serving a vital role in the everyday functioning of an office environment.

Desktop/Technical Support Analyst

Median salary: $40,000-$44,000
Number of job openings: 1,648

Desktop/technical support analysts are responsible for the maintenance, analysis, and repair of an organization’s hardware and software systems. Analysts respond to trouble tickets, troubleshoot problems and resolve issues. In addition, they are charged with supporting and enforcing the company’s IT policies, setting up and configuring new systems, and installing applications and upgrades.

Desktop/Technical Support Technician

Median salary: $42,000
Number of job openings: 4,086

Focused on providing help and advice to people and organizations using computer software and equipment. The job function supports information technology employees within an organization, assisting in the development of long-term strategies and capacity planning to meet IT needs as relates to the business or organization, as well as developing and writing specifications for the procurement of PCs, desktop hardware, and other related products. This role is sometimes also called computer network support specialist.


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